Concierge Doctor: What is It and How Does It Work?

When you hear the term “concierge,” you might immediately picture a guest service employee dedicated to improving your customer experience at a hotel or other hospitality business. But recently, the concept has found a place in healthcare.
In the last decade, the emerging field of concierge medical care has been expanding at an exponential rate. Business Wire anticipates the United States market will hit more than $13 billion by 2030, with more doctors choosing to switch over to this model. So, what’s the secret to this growing trend? For patients, having a concierge doctor means receiving more personalized care. On the flip side, physicians love this model because it allows them to focus less on the paperwork and more on quality patient care.

Features of Concierge Care

There’s not a one-size-fits-all model in concierge medical care; it’s an umbrella term giving specific healthcare practices the ability to customize it, allowing them to deliver the best patient care possible. The concept of having a membership-based doctor or a concierge doctor was developed to provide personalized patient care in exchange for a membership fee or retainer. Unlike traditional primary care practices, where doctors often have a large patient panel and limited time for individual appointments, concierge doctors typically have a smaller patient roster, allowing them to provide more personalized and comprehensive care.

Dr. Justin Michael Garzone, DO, FACP, FACOI, FHM

Dr. Garzone is board-certified internal medicine specialist with vast experience in general internal medicine, critical care medicine, hospital medicine, geriatrics, opioid addiction treatment, chronic pain management and hospice and palliative care. He has held several medical directorship roles and has received a Physician of Excellence Award. He is a member of the ASRM, AOA, AMA, ACP, ACOI, SCMA, AAPL, SHM, and ACHE and is a fellow of the American College of Physicians, American College of Osteopathic Internists and Society of Hospital Medicine.

Dr. Perry Herman, MD, FPMR

A board-certified physiatrist specializing in the nonsurgical treatment of neck and back pain and musculoskeletal and sports injuries, Dr. Herman has been a solo practicing physician for the past 20 years and is also the founder and medical director of The Princeton Institute for Wellness in Plainsboro, New Jersey.

Dr. Kenneth Barnes, MD, MSc., CAQSM, FACSM, FAMSSM

A sports medicine expert with board certifications in internal medicine and pediatrics, Dr. Barnes specializes in musculoskeletal sports injuries, regenerative medicine and orthobiologics, pediatric fracture management and concussion diagnosis and treatment, particularly among young athletes.

Dr. Aaron Wolkoff, DO CAQSM

Dr. Wolkoff is a board-certified, fellowship-trained orthopedic sports medicine specialist who uses ultrasound-guided injections to treat a wide variety of musculoskeletal injuries.
A team specializing in business management, finance, sales and marketing is crucial for any franchise organization to run successfully and help the people who need its services the most. Our executive team members bring their rich experience in healthcare and other industries to guide QC Kinetix’s franchise owners.

This team includes people like Scott Hoots, who has played a pivotal role in managing and expanding businesses such as Domino’s Pizza, American Family Care and Pet Wants, a boutique pet food franchise system based in Cincinnati. Another key team member, Jeff Morris, brings over 30 years of financial executive leadership experience at companies of various sizes and complexity and across diverse industries.

Key Differences With Concierge Healthcare

In the traditional model, patients pay an annual or monthly fee to be part of the concierge practice, which grants them access to enhanced services and benefits. In exchange, concierge doctors aim to provide individualized, unhurried, and comprehensive care. They often have longer appointment times, allowing for more in-depth discussions and thorough examinations. In concierge healthcare, providers typically prioritize their members, offering prompt access to appointments.

Concierge practices often emphasize preventive care, wellness programs, and health promotion. They may offer services like personalized health assessments, screenings, and lifestyle management support. Concierge doctors often take a proactive role in coordinating their patients’ healthcare needs, including specialist referrals, diagnostic tests, and hospital admissions. They may collaborate closely with other healthcare providers to ensure comprehensive and streamlined care.

Pros and Cons of Concierge Healthcare

Of course, the big advantage of having a concierge provider is that you receive more time with the doctor, and you don’t feel rushed during your appointment, which equates to higher-quality care. The greatest disadvantage for patients can be the costs associated with being part of a membership-based model. Often, health insurance, health savings accounts (HSA), or your flexible spending account (FSA) won’t cover concierge doctor visits, which means higher out-of-pocket costs. The bottom line is it all depends on what you want from your healthcare and what you’re willing to pay.

Concierge Treatment at QC Kinetix

While some concierge models utilize an out-of-pocket membership fee, many specialty practices have incorporated concierge care with no fees, simply a private-pay charge for services used. That’s what you can expect from QC Kinetix. As a patient who comes to us seeking pain treatment for a musculoskeletal condition, you are not expected to pay membership or retainer fees. You simply pay for your customized regenerative medicine treatment without all the red tape from insurance companies. It removes the hassle of mounds of paperwork, so our focus can be on you instead.

We utilize the concierge medicine model because our providers want to spend time with you, get to know you, and devise a restorative treatment plan that’s tailor-made for your specific needs. We won’t rush you through an appointment; this is how our providers prefer to practice medicine. Our concierge model means you receive top-notch care from providers who have chosen to go back to the whole reason they went into medicine to begin with — to help patients feel better.

Our goal is to help deliver the best results for you, so you can return to your daily activities and improve your quality of life using natural biologics.

If you are looking for a non-surgical pain relief option, schedule a free consultation.

How to Handle Out-of-Pocket Fees for Concierge Medicine


You’re probably wondering if health insurance typically doesn’t cover fees associated with concierge care; is this private pay model a tax write-off? The IRS website says this:

“If you itemize your deductions for a taxable year on Schedule A (Form 1040), Itemized Deductions, you may be able to deduct expenses you paid that year for medical and dental care for yourself, your spouse, and your dependents. You may deduct only the amount of your total medical expenses that exceed 7.5% of your adjusted gross income. Medical care expenses include payments for the diagnosis, cure, mitigation, treatment, or prevention of disease, or payments for treatments affecting any structure or function of the body.”

Naturally, you should consult with your tax advisor regarding your personal tax situation.

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