Website Privacy Policy

Last modified: June 12, 2024

Effective Date: June 12, 2024

NOTICE: Currently QCKinetix.com does not sell your personal data to third parties.

Introduction

QC Franchise Group LLC, QC Kinetix PC, and QC Kinetix LLC d/b/a (“QC Kinetix”) (collectively referred to herein as (“QC Kinetix” “Company,” “we,” or “us”) respects your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.qckinetix.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
• Messaging Services
• From some Social Media leads, including Facebook.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party including our affiliates and subsidiaries; or
• Any third party including our affiliates and subsidiaries, including through any application or content including advertising that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at contactqc@qckinetix.com, phone number: (844) 809-7246, address: QC Kinetix, 227 W Trade St, Suite 2160, Charlotte, NC..

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

1. Identifiers: By which you may be personally identified, such as name, zip code, state, email address, telephone number, (“Lead Source”) as defined below, (” collectively personal information“);
2. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
3. About your internet connection, the equipment you use to access our Website, and usage details.
4. That is about you but individually does not identify you, such as Lead Source, as defined below; and/or

In this Privacy Policy, “Lead Source” refers to the specific origin or method through which we obtain information about potential customers or users. This may include:

• Website Forms: Information provided by users through forms on our website, such as contact forms, newsletter sign-ups, or account registrations.
• Social Media: Data collected through our social media channels, including interactions, messages, or advertisements.
• Email Campaigns: Responses and data obtained from email marketing campaigns.
• Events: Information gathered during events, such as webinars, trade shows, or conferences, where attendees may provide their details.
• Third-Party Providers: Data obtained from third-party lead generation services, which have collected information with user consent.
• Referrals: Information received through referral programs or from other users.
• Publicly Available Sources: Data collected from publicly available sources, where users have shared their information publicly.
• Call Center: Data collected by the call center that you voluntarily provide.

We use this information to enhance our marketing efforts, improve user experience, and provide relevant content and offers. The specific lead sources we use may vary over time, and we ensure that all data collection methods comply with applicable privacy laws and regulations.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

• Your search queries on the Website.
• Lead Information
• You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons and some User Contributions will be posted publicly.
• Information We Collect Through Automatic Data Collection Technologies
  

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, device, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may be only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.
• The technologies we use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. On QCjointhealth.com we may also use cookies to track the items in your Shopping Cart and may use that information to send you triggered text campaigns (e.g., sending you personalized text messages such as shopping cart reminders). Message frequency will vary. Msg & data rates may apply, Reply STOP, Reply HELP. Reply HELP for help or email. For information about managing your privacy and security settings for cookies, see Customize Consent Preferences located in the bottom left corner of your screen.
  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages, completed a patient interest form, or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

  We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.

  Third-Party Use of Cookies and Other Tracking Technologies

  Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

  We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Customize Consent Preferences located in the bottom left corner of your screen.

  How We Use Your Information

  We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To gain Customer feedback collection
  • To provide customer testimonials (with your consent)
  • To provide you with support
  • To facilitate marketing and promotional purposes
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

  We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in the Customize Consent Preferences located in the bottom left corner of your screen.

  We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

  Disclosure of Your Information

  We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

  We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • By submitting my contact information above, I agree to QC Kinetix’s Privacy Policy and Terms of Use, I give consent to share my information with the QC Kinetix and its affiliated companies, and assigns, and I give express written consent to be contacted about products and services via email, phone call or SMS text from QC Kinetix. Standard messaging and data rates apply. Text STOP to opt-out of SMS texts at any time. To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of QC Kinetix’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by QC Kinetix about our Website users is among the assets transferred.
  • To QC Health Group LLC, a third party that is affiliated with QC Kinetix, to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Customize Consent Preferences located in the bottom left corner of your screen..
  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

  We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of QC Kinetix, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

  The categories of personal information we may disclose include:

  • Identifiers: – Examples: Real name, alias, zip code, state, online identifier, IP address, email address, and account name.
  • Internet or Other Electronic Network Activity Information: Browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement.
  • Geolocation Data: In order to find the nearest clinic location, you may provide the website with your precise physical location.
  • Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  Choices About How We Use and Disclose Your Information

  We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can aways opt-out by adjusting your user preferences here: Customize Consent Preferences located in the bottom left corner of your screen or by sending us an email with your request to contactqc@qckinetix.com.
  • If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by Customize Consent Preferences located in the bottom left corner of your screen. [For this opt-out to function, you must have your browser set to accept all browser cookies.]

  We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

  Residents of certain states, such as California may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

  Opting Out

  You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contactqc@qckinetix.com and Customize Consent Preferences located in the bottom left corner of your screen.

  SMS Terms and Conditions

  Information obtained as part of the SMS consent process will not be shared with third parties.

  Types of SMS Communications

  If you have consented to receive text messages from [REDACTED], you may receive text messages related to internal communication with employees regarding their schedules, appointments, and any work-related issues. External communications with our clients to communicate appointments, services, installations, and troubleshooting.

  Standard SMS Messaging Disclosures

  Message and data rates may apply.

  You can opt out at any time by texting “STOP.” For assistance, text “HELP” or send us an email at contactqc@qckinetix.com.

  Accessing and Correcting Your Information

  You may also send us an email at contactqc@qckinetix.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

  If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

  Residents of certain states, such as California may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

  Your State Privacy Rights

  State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

  To learn more about California residents’ privacy rights, visit California Consumer Privacy Act (CCPA) | State of California – Department of Justice – Office of the Attorney General. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to contactqc@qckinetix.com or write us at: QC Kinetix, 227 W Trade St, Suite 2160, Charlotte, NC you may also call us at (844) 809-7246 . To learn more about consumer privacy rights in other states and how to exercise them, visit Privacy Laws, Policies & Guidance | NCDIT OR

  California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising (excluding Iowa);
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
  • Either limit (opt-out of) or require consent to process sensitive personal data.

  The exact scope of these rights may vary by state. To exercise any of these rights please contact the Grievance Officer at email: contactqc@qckinetix.com, phone number: (844) 809-7246, address: QC Kinetix, 227 W Trade St, Suite 2160, Charlotte, NC. To appeal a decision regarding a consumer rights request, please email contactqc@qckinetix.com.

  Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address email: contactqc@qckinetix.com, phone number: (844) 809-7246, address: QC Kinetix, 227 W Trade St, Suite 2160, Charlotte, NC.. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

  Data Security

  We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like testimonials, blogs, and message boards. The information you share in public areas may be viewed by any user of the Website.

  Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

  Changes to Our Privacy Policy

  It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

  Retention Of Your Information:

  We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

  Contact Information

  To ask questions or comment about this privacy policy and our privacy practices, contact us at:

  email: contactqc@qckinetix.com,

  address: QC Kinetix, 227 W Trade St, Suite 2160, Charlotte, NC

  or via our toll-free number:

  (844) 809-7246

  To register a complaint or concern, please email contactqc@qckinetix.com, or send a letter to QC Kinetix, ATT: IT DEPARTMENT  227 W Trade St, Suite 2160, Charlotte, NC.